Watchdog Report for August
2008
Total Watchdog disputes received for the month:
|
339 |
Total licensee
complaints filed during period - privacy related (TRUSTe Diagnosis)
|
152 |
|
|
|
Total Watchdog complaints that were closed for the month:
|
269
|
|
|
|
Privacy
related issues: TRUSTe Diagnosis
|
|
|
19 |
|
|
Email sent without permission |
48 |
|
Shared personal information |
20
|
|
Unable to close account |
17 |
|
Unable to contact licensee |
7 |
|
Unauthorized Profile with My |
41 |
|
TOTAL |
152
|
Resolution of Watchdogs (Closed)
|
6
|
|
|
Duplicate of open complaint |
2
|
|
Non-privacy issue |
71
|
|
No consumer response |
39
|
|
PII deleted and/or Account closed |
15 |
|
Unsubscribed |
8 |
|
Consumer education |
18
|
|
Permission not granted |
92
|
|
Action taken without TRUSTe involvement |
5 |
|
No action required |
3
|
|
Invalid complainant email |
10
|
|
TOTAL |
269 |